Shipping policy
Welcome to Ana Dravy. We focus on modern women’s trousers designed for everyday confidence, comfort, and effortless styling. Below you’ll find all shipping information related to your order.
ORDER PROCESSING
Orders are typically processed within 1–3 business days after payment confirmation. During high-demand periods, processing may take slightly longer.
Once your order has been prepared and dispatched, you will receive a shipping confirmation email with tracking information when available.
ESTIMATED DELIVERY TIMES
Estimated delivery times vary depending on destination and local courier operations.
- Italy: 4–8 business days
- Europe: 5–10 business days
- International: 7–15 business days
Please note that delivery estimates are not guaranteed and may occasionally be affected by customs procedures, weather conditions, carrier delays, or seasonal demand.
TRACKING YOUR ORDER
Most orders include tracking. Tracking information may require several days to update after shipment confirmation.
If you have not received tracking details within a reasonable timeframe, feel free to contact our support team.
SHIPPING FEES
Shipping costs are calculated at checkout based on destination and selected shipping method.
From time to time, Ana Dravy may offer free shipping promotions on selected orders or regions.
ADDRESS ACCURACY
Customers are responsible for ensuring all shipping information is entered correctly at checkout. Ana Dravy cannot guarantee modifications once an order has entered processing.
Orders returned due to incomplete or incorrect addresses may require additional shipping charges before reshipment.
LOST OR DELAYED PARCELS
If your parcel appears delayed or lost in transit, please contact us and we will work with the carrier to investigate the shipment.
While we assist throughout the process, Ana Dravy is not responsible for delays caused by external courier services or customs authorities.
CONTACT
Ana Dravy
Email: anadravy@outlook.com
Phone: +39 333 839 0289