FAQ's

HOW LONG DOES SHIPPING TAKE?

Orders are usually processed within 1–3 business days. Delivery times vary depending on destination.

Italy: 4–8 business days
Europe: 5–10 business days
International: 7–15 business days

CAN I TRACK MY ORDER?

Yes. Most orders include tracking information which will be sent by email after dispatch.

WHAT IF MY PACKAGE IS DELAYED?

Shipping times may occasionally be affected by customs, weather conditions, or courier delays. If your order seems unusually delayed, contact us and we’ll assist you.

DO YOU OFFER RETURNS?

Please contact our support team first regarding any return request. We’ll guide you through the process depending on your order situation.

ARE THE COLORS EXACTLY THE SAME AS IN THE PHOTOS?

We do our best to display colors accurately, but slight variations may appear depending on device screens and lighting conditions.

HOW CAN I CONTACT YOU?

Email: anadravy@outlook.com
Phone: +39 333 839 0289